Job Postings

 
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Trumbull County 9-1-1

9-1-1 Dispatcher

Closes: June 30, 2021

JOB SUMMARY

Responsible to the Trumbull County Board of Commissioners and 9-1-1 Center administration for supporting the 9-1-1 mission. Receive calls from the public for assistance, dispatch and coordinate responses of public safety agencies.

SUPERVISION EXERCISED:

None

SUPERVISION RECEIVED:

Shift Supervisor/Acting Supervisor

RESPONSIBILITIES:

  1. Complies with the responsibilities, rules, and procedures described by the Board of Commissioners.

  2. Updates knowledge of present and projected role of the 9-1-1 Center.

  3. Works as a member of the 9-1-1 team.

  4. Will assist in task necessary to ensure the smooth operation of the 9-1-1 Center.

  5. Receives calls from the public and accurately assigns their request for police, fire, emergency medical units and other allied public safety resources.

  6. Dispatch appropriate units and resources to police, fire emergency medical units and other allied public safety agencies.

  7. Provide timely communications and coordinating of public safety incidents.

  8. Accurate and timely utilization of 9-1-1 Center CAD for complaint taking, location verification, unit dispatching, and coordinating of public safety incidents.

  9. Transmission and retrieval of information through the Ohio Law Enforcement Automated Data System (LEADS) network.

  10. Accurate recording of information on all Call for Service requests as dictated by operational policies and procedures.

  11. Assist in training of new Telecommunicators.

  12. Maintains work are and equipment. Reports all trouble to the Shift/Acting Supervisor.

  13. Keeps work area in clean condition.

  14. Performs duties as assigned.




1.0-1 TELECOMMUNICATOR JOB DESCRIPTION (cont’d)

                                               

ABILITIES:

  1. Dependability – attendance and punctually.

  2. Accuracy in work.

  3. Ability to follow instructions.

  4. Ability to work closely and harmoniously with others.

  5. Perform tactfully and proficiently under stress.

  6. Clear and understandable phone and radio voice.

  7. Perform in any dispatching capacity associated with the Dispatcher Center.

TRAINING:

  1. Forty - (40) hour Association of Public Safety Communications Officials (APCO) and/or Trumbull County 9-1-1 in house training.

  2. PowerPhone EMD training.

  3. Ohio Law Enforcement Automated Data System (LEADS) Certification.

  4. State of Ohio continued education training (yearly).

KNOWLEDGE:

  1. Public Safety dispatch operations, policies, and procedures.

  2. County geopolitical characteristics.

  3. Equipment within the 9-1-1 Center.

OTHER:

  1. No Record of criminal conviction.

  2. Physically capable of handling duties

  3. Availability for shift work.

  4. Flexibility for overtime assignments.

  5. Recommendation of the 9-1-1 Center Director and/or Operations Manager, and approval of the County Board of Commissioners.

The duties and responsibilities included in this description are not to be all-inclusive, and Telecommunicators will be expected to perform other reasonably job related duties as assigned by the management. The County of Trumbull reserves the right to revises or change job duties and responsibilities included herein at any time upon written notices to the Telecommunicators. This description does not constitute a written or implied contract of employment

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Cuyahoga Emergency Communications System (CECOMS)

Emergency Call-Taker

Posted: 5/3/2021

Join the team that answers the call for help in Cuyahoga County. We’re hiring Emergency Call-Takers.  Excellent benefits package. Starting pay:  $17.24.  Located in Bedford, Ohio.  Apply by May 17th

Summary 

Prior to completion of probationary period, must obtain LEADS / NCIC / OHLEG certification at the level of Practitioner, and successfully re-certify every two years as mandated by Ohio Administrative Code 4501:2-10-03. This position requires that such certification be maintained throughout duration of employment.


Essential Job Functions

Answers 9-1-1 cellular calls -- obtains caller information; transfers calls to appropriate public safety answering point (PSAP); monitors land mobile radio channels for emergency traffic; alerts stakeholders of change in operational status of local hospitals. Broadcasts emergency announcements, severe weather information, media alerts, AMBER Alerts and other alerts/information to relevant audiences. Receives and verifies information regarding hazardous materials spill reports. Performs other tasks – updates various websites; performs tests on equipment.


Minimum Requirements

High school diploma with three (3) years of clerical experience; or any equivalent combination of training and experience. Must be able to successfully complete a background check as well as a drug screening. 

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Walton Hills Police Department

Part-Time Dispatcher

Posted: May 1, 2021

Duties include Answering police/fire radios and telephones, collecting waivers, filing, computer aided dispatching (TAC) and other duties as assigned. Experience is preferred but not required, training and uniforms are provided. 

•     Must be at least 21 years of age
•     High School diploma or GED 
•     Must possess good skills dealing with the public
•     Must have good typing, data entry and computer skills
•     Must possess excellent written, verbal communication and listening skills
•     Must have the ability to multi-task under both normal and stressful conditions 
•     Must be available for flexible shifts to include: days, evenings, weekends, midnights, holidays and call-in’s

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Chagrin Valley Regional Dispatch Center

Full Time Police/Fire/EMS Dispatcher

Posted: 3/10/2021

The Chagrin Valley Regional Dispatch Center (CVD) is recruiting for part-time Police/Fire/EMS dispatchers with a potential for full time employment opportunities. CVD proudly serves 27 police departments and 8 fire departments for the villages of Chagrin Falls, Chagrin Falls Township, Bentleyville, South Russell, Moreland Hills, Hunting Valley, Gates Mills, Orange, Woodmere, Highland Hills, North Randall, Euclid, Bratenahl, Solon, Glenwillow, Bedford, Maple Heights, Independence, Brecksville, Broadview Heights, Seven Hills, Cuyahoga Heights, Newburgh Heights, Brooklyn Heights, Valley View, Brooklyn, and Cleveland Metroparks as well as providing mutual aid to other neighboring communities.

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Butler County Sheriff’s Office Regional Emergency Communications Center

Public Safety Telecommunicator I

Status: Open

The Butler County Sheriff’s Office is currently accepting applications for Public Safety Telecommunicator I. The Butler County Sheriff’s Office Regional Emergency Communications Center is a 24/7 operation. The primary responsibility of the Public Safety Telecommunicator I is call taking and fire/EMS dispatching. This employee answers 9-1-1 telephone requests for emergency services including law enforcement, medical and fire and in addition answers calls requesting general information and nonemergency requests for service. This employee will receive training and certification as an Emergency Medical Dispatcher (EMD).

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Butler County Sheriff's Office

Radio System Technician

Status Open

The Butler County Sheriff’s Office is currently accepting applications for Radio System Technician.   


Job Duties: The Radio System Technician supports various components of the Butler Regional Interoperable Communications System (BRICS).  BRICS is a regional P25 trunked 800 MHz radio system.  Radio Technicians provide support for subscribers, hardware and software components of the system.


Qualifications:  Must have technical knowledge, skills and experience supporting an I.P. based communications system.  Technicians will receive on the job training regarding the specific systems and equipment supported by the unit.  High school diploma or equivalent required.  Experience in a public safety field is preferred but not required.


Position Type: Full Time (40 hours / week)


Salary: $23.00 - $27.50 hourly, based on experience. 

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Butler County Sheriff's Office

Support Desk Technician

Status: Open

The Butler County Sheriff’s Office is currently accepting applications for Support Desk Technician.   


Job Duties: Support Desk Technicians provide helpdesk and systems support within the Sheriff’s Office BRICS unit.  BRICS is the Butler Regional Interoperable Communications System.  The BRICS unit is comprised of the countywide public safety radio IP infrastructure, 9-1-1 IP telephone system and audio logging systems.


Qualifications:  Knowledge of client and server operating systems and office applications.  Network troubleshooting and IP telephony skills preferred but not required.  Hands on experience with LAN/WLAN/WAN technologies is desired.  Analytical and organizational skills with strong attention to detail desired.  Support Desk Technicians will receive on the job training regarding the specific systems and equipment supported by the unit.  Associates degree or 2 years of experience in a technology field.  Experience in a public safety field is preferred but not required. 


Position Type: Full Time (40 hours / week)


Salary: $23.00 - $27.50 hourly, based on experience. 

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Butler County Sheriff's Office

GIS Technician

Posted: April 5, 2021

The Butler County Sheriff’s Office is currently accepting applications for GIS Technician.   


Job Duties: The GIS Technician maintains Geographic Information System (GIS) data for public safety applications including, but not limited to, computer-aided dispatch and 9-1-1 services.


Qualifications:  Knowledge of desktop operating systems, email, web browsers and office applications.  Must have experience in the maintenance and utilization of a GIS database and a working knowledge of computer systems outside of GIS.  A GIS Technician may be provided training on systems outside of their primary focus and occasionally be required to assist in the support of these secondary systems.  Associate degree or 2 years of experience in the GIS field.  Experience in a public safety field is preferred but not required. 


Position Type: Full Time (40 hours / week)


Salary: $23.00 - $27.50 hourly, based on experience. 


Status: Open

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National Testing Network

Closing Date: Check job description

National Testing Network directly contracts with public safety departments across the country to test candidates for jobs. Once a candidate completes this simple process, information and test scores will be sent directly to each department.

To add your agencies job posting, please contact Steve Shaner @ sshaner@bgsu.edu.