Reclassification update from Capitol Hill: The good news is that our efforts are working! The 911 SAVES Act, which (if passed) will reclassify Public Safety Telecommunicators and dispatchers, now has 19 cosponsors in the House. Recently, Senators Burr and Klobuchar formally introduced a Senate Companion Bill. This is a huge step towards reclassification and a new opportunity to demonstrate your continued support that will get us over the goal line.

The latest stats: Over the last few weeks, you've help send nearly 31,000 emails to elected officials and done nearly 1,000 Twitter posts. More than 11,000 of you have engaged with the NENA Online Action Center, and the numbers are growing daily. THANK YOU!

Here are a few quick and easy ways to stay informed and involved:

  *   Check out the official text of the 911 SAVES Acts

House version  911 Saves House Version 

Senate version<911saves Senate Version

  *   Review this fact sheet Fact Sheet from Rep. Torres’ office for an overview of the bill.

  *   Even if you have already done so, visit NENA's Online Action Center to reach out directly to your local Members of Congress. This is especially important now that there is a Senate companion bill.

  *   Keep the conversation going on social media. Follow NENA on the NENA Twitter Page and

 NENA Facebook Page, and “like,” “retweet,” and “share" our posts.

Or share your own story and photo on social media using the hashtag #911SavesAct. A sample image you can use to share your support and get others to do the same can be found below or downloaded here Sample Image.

  *   Adopt a Resolution showing support for 911 SAVES and urging your elected officials to do the same, see this resolution template Resolution Template.

And don’t forget, this isn’t just a NENA members issue! Please share this with your friends, family, and colleagues, and ask them to support us!

Save 911!

Thank you for helping share our story and supporting this important legislation!


    Reclassification Update: Time to Take Action Again

New Bipartisan Senate Bill Introduced
We have an update that requires additional steps to support the 9-1-1 SAVES Act, which would appropriately reclassify public safety telecommunicators with other "Protective" occupations (as opposed to administrative/clerical occupations) in the Standard Occupational Classification.

Recently, Senators Burr (R-NC) and Klobuchar (D-MN), co-chairs of the NextGen 9-1-1 Caucus, introduced the bill in the Senate. Now it's time for a full-court press on Congress.

Go to and fill out a form to generate an email to your U.S. Senators and Representatives, asking them to co-sponsor this common sense, zero-cost bill to reclassify public safety telecommunicators as Protective Service Occupations.

Please share this link over social media and encourage your friends, family and colleagues to show their support by filling out the form.

APCO will provide updates as they become available. For more information on the SOC and reclassification effort, visit

As promised, form letters for the House and Senate are available.
These make great additions to the personal emails and tweets
sent through our grassroots platform

click here for

NENA national online form.

Sample letters can be downloaded here to
fill out and mail, fax or email

Letter template for Senate

Letter template for House



The Healthy Dispatcher Training


The Power of Resilience: How to Thrive in 9-1-1


May 2nd Merrick Hall Ohio Wesylan University


Register Here!


Read more about the class and the instructor here




First Responders Retreat

June 28th-30th, 2019

Marriot Hotel

5605 Blazer Pkwy

Dublin, Oh 43017




9-1-1 QA Training

911 Learn Quality Assurance & Improvement Best Practices