10th Annual Gold Star Awards Luncheon Program



Mr. Monte Diegel, 9-1-1 Administrator, Mercer County Sheriffs Office Central Dispatch


Honor America


Posting of the Colors


Westerville Division of Fire Honor Guard


National Anthem




Rev. James Meacham of Westerville Police and Fire Chaplain




Introduction of Keynote Speaker


Sheriff Jeff Grey, Mercer County Sheriff


Keynote Speaker


Richard Cordray, Ohio Attorney General


Sponsor Recognition


Mr. Greg Wenz, ENP-Chair -Ohio Gold Awards Program, Operations Director-Hamilton County Communications Center


Award Presentations


Mr. Monte Diegel, Mercer County Central Dispatch, Emcee



Gold Star Certificates

Double Gold Awards Dispatch Teams

Solid Gold Awards

Gold Ribbon Award

2008 Ohio Telecommunicator of the Year Award




Rev. James Meacham


Closing "God Bless America"


Thank you all for attending. We welcome you to the 2008 Gold Star Awards Program. It is with great pleasure that the Ohio Chapters of APCO and NENA welcome the recipients of the Gold Star Awards and their guests. We are extremely proud of each nominee and the work they do every single day. Making a selection of this type is very difficult since all the telecommunicators in the State do an outstanding job. Every telecommunicator has handled calls during the year that would be award winning. Additionally, their dedication and the service they provide to the public on a daily basis makes everyone in the State of Ohio a winner.

We extend a special thanks to the 2008 Gold Star Awards Committee who have worked hard to prepare for day's event. They have devoted much time and energy to make this special recognition a success. We thank the supervi­sors and administrators for all the superb nominations that they offered.

We also want to acknowledge the corporate sponsors for their generous financial support of the Gold Star Program, as well as for their continuous support for Ohio NENA and APCO.

To all the nominees, on behalf of NENA and APCO, we offer our sincere congratulations, appreciation, and thanks for jobs well done.



Matt Franke President, Ohio Chapter APCO



Kim Brandt President, Ohio Chapter NENA



2008 Gold Star Certificates

Dispatcher Deputy Angela Brown

Wood County Sheriff's Office

Dispatcher! LEADS TAC Elizabeth Fahy

Grove City Police Communications

2008 Gold Ribbon Award

City of Lancaster Police Department Communications

Accepting the award for the department:

Dispatcher Kim Bugbee and Dispatcher Marie Hayden


2008 Double Gold Awards




Westerville Communications Division

Communications Technician Christy Bailey

Communications Technician Laura Davisson

Communications Technician Amy Dent

Communications Technician Marla King

Communications Technician Marcy Ross

Communications Technician Beth Rowland

Communications Technician Julie Ruzicska

Communications Technician Kippy Shurman

Communications Technician Susan Vargo

Communications Supervisor Mike Kusche

Communications Supervisor  Alan Fish


For great cooperation to locate several un-initialized cell phones being used to report numerous false alarms, January, 2008




Lorain County 9-1-1


Dispatcher Angela Bzdak


Dispatcher Kurt Scholl


Dispatcher Jack Boutton

Dispatcher Melody Futrall


Metropolitan Emergency Communications Center


Fire Alarm Dispatcher Stan Broadway

Fire A1ram Dispatcher Mory Fuhrman

Fire Alarm Dispatcher Matt Ruthers


Pickerington Police Department


Public Safety Dispatcher Amanda Smith

Public Safety Dispatcher Davila Willis


Warren County Emergency Services



Public Safety Dispatcher Carmen Carson


Public Safety Dispatcher Chris Carr


Public Safety Dispatcher Brad Edrington


Public Safety Dispatcher Stacy Everhart


Public Safety Dispatcher Samantha Hall


Public Safety Dispatcher Brian Holtel


Public Safety Dispatcher Liz Hollon


Public Safety Dispatcher Ron Kronenberger


Public Safety Dispatcher Jesse Madden


Public Safety Dispatcher Shawn Mason


Public Safety Dispatcher Brent Morgan


Public Safety Dispatcher Jason Perez


Public Safety Dispatcher Doug Short


Public Safety Dispatcher Jan Thomas


Public Safety Dispatcher Tramel Waddell


Washington County Sheriff's Office

Dispatcher Jason Hall

Dispatcher Jeremiah McConnell


Wood County Sheriff's Office


Dispatcher Deputy Doug Houtz

Dispatcher Deputy Paulette Badgett


Ohio Chapter of NENA Board



Kim Brandt, Van Wert County 9-1-1


Vice President

Rose Chambers, Wood County Sheriff's Office



Anne Barr, RPL· Union County Sheriff's Office



Valerie DeRose, Summit County Emergency Management



Ohio Chapter of APCO, Executive Board


President Matthew D. Franke Butler County Sheriff's Department


1st Vice President Michael P. Banks, RPL· Wadsworth Police Department



2nd Vice President James D. Eggeman, Columbus Police Department



Secretary/Treasurer Danielle J. Klavinger, ENP Lucas County Emergency Services


Executive Council Representative Lynne Feller, Wayne County Justice Center



The Gold Star Awards committee would like to thank the following people for their support and participation in the program


Attorney General Richard Cordray

Sheriff Jeff Grey

Chaplain James Meacham

The Westerville Division of Fire Honor Guard

Monte Diegel


The Gold Star Selection/Awards Committee

Ms. Kim Brandt

Ms. Holly Wayt, ENP

Ms. Valerie DeRose

Mr. Mike Banks, RPL


Ohio's Gold Star Award Program for Telecommunicators


The Ohio Chapters of the Association of Public-Safety Com­munications Officials, International (APCO) and the National Emergency Number Association (NENA) have worked to­gether to recognize the outstanding work performed by pub­lic-safety communications personnel in Ohio. Both Chapters see a critical need for positive recognition and acknowledge­ment of the fine work that is performed by the State's commu­nications professionals. Our goal is to publicly express ap­preciation, and to recognize both outstanding individual and team performance and consistent, steadfast leadership in public-safety communications. Both of the Chapters are proud to present The Ohio 9-1-1 Gold Star Awards program. Because Telecommunicators work in the background, behind the lights, sirens and cameras, they are sometimes over­looked for their critical role in public safety. APCO and NENA have worked in concert to promote and recognize outstanding performance in the dispatch centers around Ohio. Thank you for joining us today to show your appreciation for these dedi­cated and hard working individuals.



2008 Solid Gold Award



Cincinnati Police Communications


For skillfully using all the tools available to him to locate an injured female hiker in Mt. Airy Forest on July 21, 2008




Communications Technician Amy Chapin

Dublin Police Department


Dispatcher Charlotte Cooper

Delaware City Police Department


Dispatcher Cortney Duncan

Grove City Police Communications


Dispatcher Lisa Lindeman

Delphos Police Department


Dispatcher Aimee Pientka

Strongsville Police Department


Dispatcher Deputy April Rath-Meeker

Wood County Sheriffs Office


Communications Officer Mary Schaufelberger Defiance County Communications


2008 Gold Star Awards Supporting Sponsors


The Gold Star Committee is extremely grateful to these companies for their sponsorship of the Ohio Gold Star Awards Program. Their generos­ity allows the recognition of our Ohio heroes. Thank you very much.



DDTI Emergitech Intrado


We also wish to express our sincere thanks to all the vendors for their generosity supplying corporate promotional items for all the nominees.


Today's Lunch Includes:


Salad, Rolls & Butter Two Grilled Medallions of Choice Sirloin with Wild Mushroom Burgundy Sauce Chefs Selection of Accompaniments Coffee, Decaffeinated Coffee and Iced Tea

Chefs Selection Dessert